This page displays an up-to-date listing of changes to our customer
support web. We'll also place notices here regarding product updates, scheduled
releases, important notices, or problems and solutions that may affect all
customers.
Latest News
Tuesday January, 5, 2010
Understanding Twitter
If you have been hearing about Twitter, but don't
understand exactly what it is or wonder how Twitter can fit into your small
business marketing plan, take a look at the video from
Common Craft.
Tuesday January, 5, 2010
So we made it to a New Year, ComTech has many big
plans this year that will help our customers become more productive and more
informed about what we do and what there own company is doing. As we
start this great New Year we are working on a new communications tool for
our customers taskbar
this tool will also help users solve common problems quicker without having
to call our helpdesk.
ComTech is also going to start it's very own blog this year and update it
more often than I update this area, with new products, tips, and sollutions.
Last Year we made many improvements to our Business Continuity Solution.
We implemented a customer portal along with an FTP site. We
implemented a new spam filtering service and also working on a web
monitoring service.
We also implemented E-Mail invoicing, and we are currently working on some
more automated procedures to keep the management staff up to date on the
goings on of their network and usage.
Last Year was hard on everyone bad economy, bad government, bad
breakfast. but, this year will be GREAT. It does seem as the
economy is getting better, and this morning I had a good breakfast.
business customers just like you asked for a
better performing, easy-to-use, and secure system, a solution that
works the way they need it to work, so they could focus on what
matters most—their business. Windows 7 helps you:
Work the way you want.
Work faster and more reliably with a variety
of features from Windows 7 Professional. Now you can share
information and solve problems easily, so you spend less time
troubleshooting your network and more time helping your
business.
Get more done.
Productivity—everything from search, to ease
of use, to mobility—is vital to your business. Find what you
need with less time and effort, so you can work on the things
that matter to your business.
Safeguard your work.
Help prevent security threats and data loss
with Windows 7 Professional. Its strong security foundation
includes Windows Defender, automatic back-ups, and other
features that keep your work safe.
Better protect your confidential information
with powerful encryption technologies that let you encrypt your
files and folders even on a thumb drive with Bit-Locker.
Windows XP Mode.
Not sure if your business applications are
compatible with Windows 7? Windows XP Mode makes it easy to
install and run your Windows XP applications directly from your
Windows 7-based PC.
Since December 15th we have been testing a new
ExchangeDefender™
antispam engine that has gone into production, January 5th. The new engine
improves SPAM filtering efficiency by nearly 800% and shows about 5% less
false positives than the current engine.
This new system has been running in the
background transparently simultaneously with our previous engine and did not
impact operations. We have started to notice new trends in SPAM lately and
have moved to improve filtering of the items that have not been accurately
picked up by the network.
We want to thank you for submitting SPAM
through our ExchangeDefender™
Outlook 2007 agent as that has been critical in our ability to better
protect you from junk. If you have not yet installed the new
ExchangeDefender™
Outlook 2007 plugin, or the new ExchangeDefender™
Desktop please do so today. They are available for download on the homepage
at
www.comtech-netwoking.com/ActiveCare/downloads.htm
ComTech Offers new Features with its
ActiveCare - Remote Desktop Backups Solution
Multiple Storage Locations
With the latest version of
ActiveCare – Remote Desktop Backup, you can specify multiple
storage locations on the same machine.
Efficient Backup Management:
Define which folders can be viewed and used by Source PCs, enabling
you to more efficiently route backup sets.
Increased Privacy: Restrict which
storage folders your customers can view, helping to ensure your
users' privacy.
Local Off-line Backups
The latest version of ActiveCare
– Remote Desktop Backup introduces the ability to perform local
backups even if the machine is off-line
Enhanced Redundancy:
Supplement your existing off-site backups by scheduling daily local
backups on your Source PCs – even if the machine is off-line
ComTech and Microsoft are partnering
up to sponsor this years Temple All-stars Business Showcase
This yearly event is a great bay for local businesses to
showcase their products and services all in one venue. Its
a good time for everyone Free giveaways and business related
seminars.
The Temple Chamber of Commerce 2008
Business Showcase will be held from 1:00 p.m. until 7:00 p.m.
Thursday, October 23, 2008 at the Frank W. Mayborn Civic &
Convention Center located at 3303 North Third in Temple. The
show will be held regardless of the weather. There is a Showcase
Party scheduled from 5:00 p.m. until 7:00 p.m. Thursday, October
23, 2008. Food and beverages provided.
ComTech donates website design and
hosting to The Imperium Group.
ComTech has donated website design and hosting services in order
to support our local imperium group in all there endeavors in
helping the business community have a meeting place to host
client relations and to make new partnerships with other local
businesses in the area
ComTech to Host Temple Chamber of Commerce Business
Networking Breakfast
A monthly event providing networking opportunities
for new, current, and prospective members. Each
Business Networking Breakfast sponsor is highlighted
during the event. Breakfast starts at 6:45 followed
by the sponsors presentation and networking from
7:00 a.m. to 8:00 a.m.
DIRECTIONS:
Head south on 1st St. Turn left at the light in
front of Temple College's main entrance (east
campus). The Cox Boardroom is located in the
Pavilion behind the gym. Watch for the red signs
that say, "Pavilion."
Intel Introduces - Hafnium-based Intel®
45nm Process Technology
Two words: relentless innovation. Using dramatically
new materials including hafnium-basedcircuitry, new Intel® 45nm high-k metal gate
silicon technology helps to dramatically increases
processor energy efficiency and equating to more
powerful computing experiences and greater
flexibility of design.
With this breakthrough transistor technology,
Intel is manufacturing serious advantage into every
hafnium-based Intel 45nm high-k chip. These
revolutionary new notebook and desktop processors
enable greater performance in gaming, multimedia,
and multitasking—at work, at home, or on the go.
ComTech Announces new Backup solution for small business
ComTech announced a new backup solution for home and small
businesses. ActiveCare Remote
Desktop Backup, can be used to backup files and folders
remotely to our servers at a very reasonable price. Please
call (254) 770-1210 for more information.
it's official we have introduced out ActiveCare Managed
Services allowing us to manage all our customers networks
proactively vs. reactively check it out
The ActiveCare service is
a 24x7 service covering the monitoring and maintenance of
workstations, servers, and network devices. ComTech has created
the following service plans to give you a high-level of
flexibility in choosing what services best suit your needs.
Please Call (254) 770-1210 for an in depth look at ActiveCare
Time is critical when it comes to
security. Logs, access time, and authentication all need to
exhibit the precise time if they're going to work correctly. And
synchronization of that time across your enterprise is vital.
If you operate a network in the United States, impending changes
to Daylight Saving Time (DST), courtesy of the
Energy Policy Act of 2005, is going to affect your
operations. Let's look at what these changes entail.
What's the problem?
Most of us are familiar with the DST rule of thumb: Spring
forward, Fall back. While the concept will remain the same, the
details are changing this year.
Previously, DST began on the first Sunday of April and ended
on the last Sunday of October. This year, thanks to an energy
bill President Bush signed in August 2005, DST begins three
weeks earlier on March 11. (DST also ends one week later; this
year, it ends November 4.)
Besides having to manually change some clocks, how does this
affect your organization? It depends on what type of hardware
and software you have in your enterprise.
For example, if you run Microsoft systems on your network,
Windows Vista and Windows Server 2003 are good to go. Both OS
versions either have the changes built-in or the changes were
part of a previous service pack—one more reason to make sure
you're up to date on the latest service pack. But you'll need to
update other Windows systems. Don't wait until March 9 to make
sure. Call ComTech Computer Services, for assistance. (254)
770-1210
However, regardless of what software you're running on your
network, the possible effects of an unevenly applied time change
can have a variety of effects on your security operations.
Mike Mullins has served as an assistant
network administrator and a network security administrator for
the U.S. Secret Service and the Defense Information Systems
Agency. He is currently the director of operations for the
Southern Theater Network Operations and Security Center.
Due to a new virus all corporate customers need to update your
Symantec Anti-Virus Corporate and Enterprise Editions to 10.1.5 to
fight against receiving this virus.
ComTech has teamed up with Equus Computer Systems, one
of America's largest manufacturers of build-to-order desktops,
notebooks, servers and workstations. Recognized as a top OEM of industry
leading vendors such as Microsoft® and Intel®. Bringing the best
in the HOT area and manufacturer of quality Desktops, Servers,
Notebooks, Workstations, Peripherals and a variety of other products
together.
On September 16th, Intel
announced a new high-performance processor, the Intel® Pentium® 4
processor Extreme Edition 3.20 GHz supporting Hyper-Threading
Technology¹. This processor enables sophisticated physics engines and
artificial intelligence, providing gamers and power users with a premium
computing experience. With a 2 MB cache, the Intel® Pentium® 4 processor
Extreme Edition 3.20 GHz supporting Hyper-Threading Technology also
provides more realistic game play - delivering enhanced graphics through
faster frame rates, better detail rendering, and higher resolutions.
Have you ran your updates lately. Microsoft is in a constant fight
to stay in front of the hackers and one of the ways they do that is by
creating Critical Updates,
for their operating systems. If you do not run critical updates on a
monthly basis you can be more susceptible to viruses than not.
Running the updates is not a guarantee that you will not get a
virus or a
worm but it helps prevent the known holes that most hackers go
hackers after.
this tool will also help users solve common problems quicker without having
to call our helpdesk. 
