ActiveCare™ for Servers
The Comprehensive Solution for Business Critical Server Systems
ActiveCare™ for Servers is a proactive preventative maintenance, troubleshooting, and repair service for Server systems. Through 24x7 monitoring and support we can prevent and reduce critical system downtime and alert companies of potential future server problems allowing them to be addressed and corrected before a failure effectively increasing system uptime.
ActiveCare™ Manage for Servers is a complete 24x7 server monitoring, troubleshooting, remediation, maintenance, and management solution. ComTech engineers constantly monitor and troubleshoot server problems based on alerts and preventative early warning information received from the ActiveCare™ software platform in combination with troubleshooting requests generated by the local ComTech engineers and technicians.
ActiveCare™ Complete for Servers builds on the already powerful service of ActiveCare™ Manage for Servers by adding normal business hours on-site support in the event that we need to dispatch a technician on-site as well as vendor management.
Comparing ActiveCare™ for Servers Products
|ActiveCare™ Manage||ActiveCare™ Complete|
|24/7 monitoring, troubleshooting and management||✔||✔|
|Alert Analysis, Filtering and Notification||✔||✔|
|Security Patch and Service Pack Management||✔||✔|
|Remote Control (RDP, LogMeIn)||✔||✔|
|Anti-Spyware and Antivirus Protection||✔||✔|
|Early Warning and Preventative Alerts||✔|
|Disaster Recovery with ActiveCare™ BC/DR||✔|