|
ActiveCare Monitor |
|
|
Workstation Care—Includes Antivirus and
Spyware Software Licenses |
Server Care |
SAAZ Technology Platform |
SAAZ Technology Platform |
|
Antivirus and spyware software licenses |
24x7 monitoring and analysis |
|
Antivirus and spyware management |
Antivirus monitoring |
|
Patch management |
Backup monitoring
* |
|
Temporary file removal |
Patch management |
| |
Early warning and preventative alerts |
|
ActiveCare Manage |
|
|
Remote Workstation Care |
Remote Server Care |
|
Includes everything in Workstation Care, plus |
Includes everything in Server Care, plus |
|
Service tickets which can be done remotely |
24/7 monitoring and troubleshooting |
|
Service work that does not end client station or user
interaction and is normally scheduled after hours. |
Antivirus management |
|
Asset monitoring and tracking |
Backup management
* |
|
Software compliance and changes |
Patch management |
|
Typically includes installations, uninstalls, and rollouts. |
Service Pack installation |
| |
Early warning and preventative maintenance |
| |
Early warning and preventative alerts |
|
ActiveCare Complete |
|
|
Remote Workstation Care + Service Desk
** |
Remote Server +Service Desk |
|
Includes everything in Remote Workstation Care, plus |
Includes everything in Remote Server Care, plus |
|
Help Desk and troubleshooting for end-users |
Vendor management |
|
ActiveCare Security |
|
|
Network Security
Scan |
|
|
Security Vulnerability Assessment Scan |
|
ActiveCare Projects |
|
|
All Project
Work (Billed in 15 Minute Increments) |
