*All tasks carried out daily.
**All tasks carried out weekly. Patch management done on release of a critical patch or vulnerability.

 Any work provided not falling into the scope of the above Service Plan (such as Emergencies) will be billed hourly 

Onsite Support:

We can help with all your hardware problems via an On-Site visit all onsite hardware problems are billed at a reduced hourly rate.

Phone Support:

Instant technical support and answers to your "how to" questions are just a phone call away. Available during your business hours, 7AM till 9PM, EST. Our technicians will either walk you through the answer or control your computer remotely to resolve your call.

Additional Services:

along with Onsite Support, and Phone Support, we offer IT Consulting, and Project Management.

IT Consulting:

We can consult with you on a plan for future upgrade paths and opportunities.

Project Management:

Project work is available and will be billed on an agreed upon price.