When dealing
with computer technology, there is no such thing as a pleasant surprise.
That's why ComTech has developed the "No Surprises" Technology
Management Plan. The plan is structured around the Six P's of Computer
Network Management, providing comprehensive care for your computer
assets:
Planning
·We
need to know about your business
·Needs
assessment, budgeting, and advice
·Product
and service research
·System
performance and capacity reporting
·Third-party
vendor management
·Backup
and Disaster Recovery—Planning
Productivity
·End-user
help desk
·Hardware,
software, and service installation
Performance
·System
monitoring and updating
·Remote
and on-site troubleshooting
·Spyware
and virus removal
·Spam
filtering
Protection
·Backup
and Disaster Recovery—Implementation
·Spyware
and virus prevention
·Firewall
installation and management
·File
and folder permissions management
Procedures
·Data
protection and recovery planning
·Acceptable
use policies
·Best
practices development
·Regulatory
compliance advice
Proactive
·A
combination of Planning, Productivity, Performance, Protection,
and Procedures
